Frequently asked questions

Is the Pushi app free?

Yes. The Pushi app is free to download on the App Store, and the core features — your Personal Challenge, creating challenges, and joining challenges — are free for everyone. Joining an organisation challenge is always free, however many people are in it.

A Pushi Pro subscription (€12.99 / $11.99 per year, varies by region) lifts the limits on challenges you create for yourself and your friends. See what Pushi Pro includes below.

What does Pushi Pro actually include?

Pro changes what you can do when creating a challenge. It makes no difference to challenges you join — including organisation challenges, which are paid for by the organisation.

Need more than 20 participants, or a challenge for a company or club? That's what Pushi for Organisations is for — it's priced per challenge and doesn't require anyone to hold a Pro subscription.

Can we use Pushi Pro to run our company's challenge?

It depends who is organising it. If you and some colleagues decide between yourselves to do a challenge together, that is personal use and Pro is the right product. If your company is organising it — announcing it internally, encouraging staff to take part, or running it as part of a wellbeing programme — that needs Pushi for Organisations.

This is not only a licensing point. When an organisation runs a challenge through the portal, Pushi acts as data controller and members give their own consent in the app, so you do not need to collect separate consents from your staff. You also get an invoice in the company's name, an admin dashboard, team segmentation, the ability to add and remove members, and challenges that continue when someone leaves. A challenge created on an employee's personal Pro subscription gives you none of that — it lives on their personal account, and it leaves with them.

What devices work with Pushi?

On iPhone: any app or device that syncs activity data to Apple Health — including Apple Watch, Garmin, Fitbit, Wahoo, Oura Ring, and apps such as Strava.

On Android(coming soon): any app or device that syncs activity data to Google Health Connect — including Fitbit, Garmin, Samsung Galaxy Watch, Wear OS devices, and Strava.

If your device isn't syncing, see troubleshooting below.

Can I run a fitness challenge without an Apple Watch?

Yes. Your iPhone alone is enough for Steps challenges — the built-in accelerometer tracks your steps automatically, no wearable required. For Distance challenges, iPhone's GPS handles that too.

The only challenge type that benefits from a wearable is Complete, which uses Apple Health Activity ring points. Those are generated by Apple Watch. If participants don't have one, Steps or Distance challenges are the better fit for a mixed group.

Is there a Pushi app for Apple Watch?

No — Pushi runs on your iPhone, and there's nothing to install on the Watch. That doesn't limit you: your Apple Watch already writes your activity to Apple Health, and that's where Pushi reads from. Wear it as you normally would and your rings, workouts, steps, and distance all count automatically.

The same applies to a Garmin, a Fitbit, or an Oura Ring — Pushi doesn't connect to any of them directly, it reads what they've written to Apple Health or Health Connect.

Does everyone in a challenge need the same device?

No. That's one of the reasons Pushi works well for groups. One person can be using an Apple Watch, another a Garmin, another a Fitbit, and someone else just their phone — as long as each device syncs to Apple Health (iOS) or Google Health Connect (Android), Pushi reads from there. The challenge is device-neutral from the participants' point of view.

Does Garmin / Fitbit / Samsung / Strava work with Pushi?

Yes, provided the device syncs its data to Apple Health (on iPhone) or Google Health Connect (on Android). Most major wearables do this natively or via their companion app. Once the data is in Apple Health or Health Connect, Pushi picks it up automatically — there's nothing extra to configure inside Pushi.

Strava works the same way, once you've allowed it to write to Apple Health (or Health Connect) in Strava's own settings. A Strava run then adds distance and active calories, so it counts toward Distance challenges and toward the points a Complete challenge scores on. It won't generate step counts — those come from your phone or watch.

What if my activity isn't being tracked automatically?

First, check that your wearable's companion app has permission to write data to Apple Health or Google Health Connect, and that Pushi has permission to read from it. Most syncing issues come from a missing permission somewhere in that chain.

If your device genuinely can't sync, Manual challenges are designed for exactly this — participants log their own activity (push-ups, sit-ups, or any count-based exercise) directly in the app each day, no wearable needed.

How does Pushi read my health data?

On iPhone, Pushi integrates with Apple Health. On Android (coming soon), Pushi will integrate with Google Health Connect.

Your wearable syncs data to whichever platform you use, and Pushi reads from there. You're always in control — you can revoke Pushi's access at any time through Apple Health settings (iOS) or Health Connect settings (Android).

What is Health Connect and do I need it on Android?

Pushi for Android arrives in August 2026.

Health Connect is Google's central hub for health and fitness data on Android — the equivalent of Apple Health on iPhone.

On Android 14 and above it's built into the operating system. On Android 9 to 13 it's a free, separate app available from the Google Play Store.
Pushi will require Android 9 or above, so most users will need to install Health Connect from the Play Store first. Once installed and set up, your fitness apps and wearables sync their data to Health Connect, and Pushi reads from there.

If your device isn't syncing, see troubleshooting below.

My Garmin isn't syncing with Pushi on Android — what do I do?

Pushi for Android arrives in August 2026.

Garmin Connect syncs natively with Google Health Connect on Android 14 and above. On Android 13 and below, this native sync is not available.

If you're on Android 13 or earlier, you'll need a third-party app such as Health Sync (available on the Google Play Store) to bridge Garmin Connect and Health Connect. Once Health Sync is set up and running, your Garmin data will flow into Health Connect and Pushi will pick it up automatically.

Is my health data private?

Yes. When you participate in a challenge, only your challenge score is visible to other participants — that's your points total (Complete challenges), kilometres or distance (Distance challenges), or step count (Steps challenges). Raw health metrics such as exercise minutes, calories, and active hours are never shared.

For Complete challenges, individual workouts are visible only to your friends by default. You can change this under Settings → Privacy & Notifications in the app.

You can revoke Pushi's access to your health data at any time through Apple Health settings (iOS) or Health Connect settings (Android).

Can I manually log activity?

Manual is a first-class challenge type in Pushi — not just a workaround. Manual challenges let participants log any count-based activity themselves (push-ups, sit-ups, star jumps, pull-ups, or whatever your group decides) directly in the app each day. No wearable or health data connection is required.

If you're in a different challenge type and your device stops syncing, you can also log activity manually as a fallback — it will be flagged as a manual entry on the leaderboard.

What languages is Pushi available in?

Eleven: English, German, Spanish, French, Italian, Dutch, Polish, Portuguese, Brazilian Portuguese, Swedish, and Turkish. The app follows your device language automatically — there's no setting to change. The organisation portal and this website are in English only.

Worth knowing if you're running a challenge across more than one country: each participant reads the app in their own language while competing on the same leaderboard.

What are AI activity suggestions?

An optional daily prompt suggesting what to do next, based on your recent activity, your progress, and the time of day. It's off until you turn it on, and you can turn it back off at any time under Settings.

There are two modes. On-Device uses Apple Intelligence on supported iPhones running iOS 27.1 or later: everything stays on your phone, nothing is sent anywhere, and there's no daily limit. Cloud sends activity data to Anthropic for processing — with no name, email, or account identifier attached — where it is never used to train models and is deleted after 30 days; free accounts get 10 suggestions a day and Pro accounts 25.

Either way, suggestions are labelled "AI-generated" in the app, and they're advisory only.

How do I delete my account?

You can delete your account directly in the Pushi app. Once deleted, your personal data will be permanently removed within 30 days. Activity data from completed challenges may be retained in anonymised, aggregated form — this cannot be linked back to you.

You can also request deletion by emailing support@pushi.fitness. For full details see our Privacy Policy.

How do I cancel my Pushi Pro subscription?

You can cancel Pushi Pro at any time through your Apple ID Account Settings. Cancel at least 24 hours before your renewal date to avoid being charged for the next period. Your Pro features remain active until the end of the current billing period.

Can I get a refund for Pushi Pro?

Pushi Pro is a yearly subscription purchased through the App Store. Refunds are handled by Apple and subject to their refund policy — Pushi does not process refunds directly. You can request a refund through reportaproblem.apple.com.

Can I get a refund for an organisation challenge?

Organisation challenges are charged when published. Once a challenge is active, refunds are not available as a matter of course — but if something has genuinely gone wrong, get in touch at support@pushi.fitness and we'll look into it.

How does Pushi compare to a basic step challenge app?

Most step challenge apps track a single metric — steps — and rank people by whoever walks the most. Pushi is built around consistency, not raw output. Points are awarded for each day you hit your daily target, so the most reliable person wins, not the most athletic one. A 60-year-old who hits 8,000 steps every single day will beat a marathon runner who only shows up half the time.

Pushi also goes beyond steps. Depending on the challenge type you choose, you can compete on Activity ring points (which count all exercise — swimming, cycling, gym sessions — not just walking), distance, or even manual activities like push-ups or sit-ups.

How is Pushi different from a company step challenge or wellness platform?

Enterprise wellness platforms tend to be expensive, complex to set up, and built around dashboards rather than daily motivation. Pushi works the other way: participants use the same lightweight app they'd use with friends, and the Pushi Portal gives admins the controls they need — member management, custom segments by department or location, analytics, and billing — without the overhead of a full HR system.

Pushi is also device-agnostic. Any wearable that syncs to Apple Health (iPhone) or Google Health Connect (Android) just works — you don't need to mandate a specific device brand.

What is a challenge?

A challenge is a fitness competition. You set the dates, daily activity target, scoring rules, and who can participate. Participants compete to hit their daily goals and climb the leaderboard.

Do I need friends to use Pushi?

No. Every account gets a Personal Challenge the moment you sign up — a private, always-on challenge with no setup, no join code, and nobody else involved. It never ends; you just keep going.

You pick the daily target, and can change it whenever you like:

• Everyday — 300 points. An easier baseline that still needs real activity.
• Standard — 600 points. Close all your rings and you're done.
• Challenging — 900 points. Demanding, and not for every day.
• Unlimited — no cap at all.

All four are available on the free plan. Your Personal Challenge keeps running in the background even when you're competing in other challenges, so nothing is lost between competitions.

What is the intensity ring?

An optional extra on Complete and Personal challenges that awards points for vigorous effort rather than just movement. With it switched on, your daily target rises to account for the extra points available — so a day of hard training counts for more than the same calories burned gently.

What is a Complete challenge?

A Complete challenge uses Apple Health Activity ring points — the same "Move" goal shown on Apple Watch, measured in active calories. Participants earn up to 600 points per day by closing their activity rings. Any exercise that syncs to Apple Health counts: running, cycling, swimming, gym sessions, and more. It's the best option for a mixed group where people do different types of exercise rather than just walking.

On Android, the equivalent data comes from Google Health Connect.

What is a Distance challenge?

Distance challenges track how far you cover. There are three subtypes: a daily target where each person aims to cover a set distance each day; furthest wins, where the person who covers the most total distance over the challenge period takes the top spot; and a team goal, where the entire group works toward a shared collective distance together.

The creator sets it up in kilometres or miles, and each participant sees distances in whichever unit their own device prefers — nobody has to do conversions in their head.

Creating a Distance challenge in the app requires Pushi Pro. Organisation challenges don't require it, and joining one never does.

What is a Manual challenge?

Manual challenges let participants log any count-based activity themselves — push-ups, sit-ups, star jumps, pull-ups, or whatever your group decides. There's no wearable or health data required. Each day, participants open the app and log their count. It's designed for gym-style or bodyweight competitions where steps and distance aren't relevant.

Which challenge type should I choose?

Steps — best for walking-focused groups or mixed fitness levels. Works on iPhone alone, no wearable needed.

Complete — best for active groups with wearables who do varied exercise (running, cycling, gym). Rewards overall activity rather than just walking.

Distance — best for running, cycling, or walking groups where distance covered is the natural metric. Creating one in the app requires Pushi Pro; organisation challenges have no such requirement.

Manual — best for bodyweight or gym challenges where participants self-report their activity, or where wearables aren't practical.

How do I create a challenge?

Open the Pushi app, tap "Create a challenge," and fill in the details: name, dates, challenge type, daily target, rest day policy, and scoring method. You can start the next day or schedule it for later.

Choose from four challenge types:

• Complete — Activity ring points from Apple Health or Google Health Connect (up to 600/day). Great for mixed groups doing varied exercise.
• Steps — Set a daily step target. Works on iPhone or Android alone, no wearable needed.
• Distance — Track distance covered in kilometres or miles. Choose a daily target per person, furthest total distance wins, or a shared team goal. Requires Pushi Pro in the app.
• Manual — Participants self-log any count-based activity each day. No device required.

Free accounts can invite up to 10 participants and run a challenge for up to 7 days; Pushi Pro raises that to 20 participants and 365 days.

What challenge types are available?

• Complete — based on Apple Health / Health Connect activity ring points (the same metric shown on Apple Watch). Hit your daily point target to score.
• Steps — tracks daily step count from your phone or wearable.
• Distance — tracks daily distance covered. You can set a fixed daily target, compete for the furthest total, or work toward a shared team goal.
• Manual — for activities not tracked by a wearable, such as push-ups, sit-ups, or any custom activity. Participants log their count each day in the app.

What scoring methods are available?

Scoring depends on the challenge type:

• Complete — scored by Activity ring points earned (up to 600 per day).
• Steps — scored by days completed (how many days you hit your daily step target), or by total cumulative steps.
• Distance — scored by daily km target hit, total distance covered, or collective team progress toward a shared goal.
• Manual — scored by total activity count logged over the challenge period.

Can I set custom daily targets?

Yes. You choose different daily targets depending on the challenge type. Make it challenging but achievable for your group.

How long can a challenge last?

It depends where you create it. You always choose the start and end dates.

• In the app, free — up to 7 days.
• In the app, with Pushi Pro — up to 365 days.
• Organisation challenges — 1 to 31 days.
• Your Personal Challenge — never ends; it just keeps running.

Can I edit a challenge after it starts?

Challenge settings like dates and daily targets are locked once participants join, to keep the competition fair.

How do I join a challenge?

In the Pushi app, the challenge creator can invite any of their friends to join. Challenge invites must be sent and accepted before the challenge has started.

Organisation Challenges

For organisation challenges, users must already be part of the organisation. You can join an organisation and see what organisations you're part of from the Settings menu in Pushi.

To join a challenge, open the Challenges menu and tap 'Join Global or Organisation Challenge'. Enter the join code or scan the QR code to join.

If you only see 'Join Global Challenge' you are not yet part of an organisation, check Organisations under Settings

What's a Global challenge?

A challenge that's open to anyone with the join code — no organisation membership needed. Gyms, running clubs, event organisers, and public campaigns use these to include people who don't share an employer or an email domain.

In the app you'll see 'Join Global Challenge' if you aren't part of an organisation, and 'Join Global or Organisation Challenge' if you are. Either way you enter the join code or scan the QR code.

Can I join multiple challenges?

Yes. You can join as many challenges as you want and compete in all of them simultaneously — and your Personal Challenge keeps running alongside all of them.

Can I leave a challenge?

No. Once you join a challenge, you cannot leave it. Your current progress will be recorded.

Can I run a challenge for just one department, not the whole company?

Yes. The Pushi Portal lets you create segments — groups like departments, office locations, or custom teams. When creating a challenge, you can restrict eligibility to specific segments, so only the relevant people see and join that challenge. You can run multiple challenges simultaneously across different parts of your organisation.

How do employees join an organisation challenge?

Employees download the Pushi app (free on the App Store) and join using either an organisation invite code, a direct challenge join code, or — if your organisation has verified its email domain — automatically by signing up with their work email address. You can verify more than one domain if your people aren't all on the same one.

By default anyone meeting one of those conditions joins immediately. If you'd rather vet each person, switch the organisation to approval mode and every request waits for an admin to accept or decline it.

Can we compete department against department?

Yes. Pick one of your segment types — Department, Office, Shift, whatever you've set up — as the challenge's team dimension, and Pushi ranks teams rather than individuals. Everyone's activity feeds their team's total.

This tends to work better than individual scoring in a workplace: someone who'd land 60th out of 80 on a personal leaderboard can still make a visible difference to their department, so they're far more likely to stay in it to the end. Members who aren't assigned a value in that segment type won't be counted, so check assignments before you publish.

Can people outside the organisation take part?

Yes — publish a Global challenge instead of an organisation one. Anyone with the join code can take part without being a member, which suits clubs, gyms, events, and campaigns. Eligibility segments and team scoring don't apply to Global challenges, since both depend on membership.

What happens if more people want to join than my tier allows?

You can upgrade a published challenge to a larger tier and pay only the difference. The challenge keeps running, the join code stays valid, and everyone already in it stays put.

This is also why the free Trial tier suits a first run: try Pushi with a small group of up to 10, and if it lands, upgrade that same challenge to bring in the rest of the company.

How much does Pushi for Organisations cost?

Organisation challenges are priced per challenge based on participant count. There's no annual subscription or per-seat licence — you choose a tier when publishing each challenge.

Prices shown in euros. Pushi also bills in US dollars, pounds sterling, Australian dollars, and Swiss francs — see the pricing page for every currency, or set your preferred one in the portal under Settings.

My device isn't syncing with Apple Health or Google Health Connect — what can I do?

Most popular wearables sync to Apple Health or Google Health Connect automatically through the manufacturer's companion app. If yours isn't showing up, the most common cause is that the manufacturer hasn't built native support into their app — this is a decision made by the device maker, and isn't something Pushi, Apple, or Google can control.

A good first step is to check your device manufacturer's app settings and make sure health data sharing is enabled. Some manufacturers bury this option or require it to be turned on manually.

If your device doesn't support native syncing at all, a third-party app called Health Sync (available on the App Store and Google Play) can bridge the gap for many devices. It's developed independently and isn't affiliated with Pushi — but it's a well-regarded solution that many users rely on when their manufacturer has left them without a native option.

If you're still stuck, your device manufacturer's support team is the right place to escalate — they're the ones who can actually add or improve health platform support in their apps.

How do rest days work?

When creating a challenge, you set a rest-day allowance — how many days participants can skip without penalty. Participants can use these strategically to balance their schedule. Some challenges also have "scheduled rest days" where everyone rests together.

What if I miss a day?

If you miss your daily target without a rest day available, your score is affected based on the scoring method. If you have rest days left, you can use one to skip the day without penalty. Rest days are not retroactive.

Can I change my rest days during the challenge?

Rest days are part of the challenge rules set by the creator. Your personal rest-day allowance is fixed, but you decide when to use them.

How do leaderboards work?

Leaderboards show participant rankings based on your scoring method (total activity or days completed). They update daily as participants log activity. Ties are broken by the earliest timestamp.

Can participants see the leaderboard?

Yes. Participants can view the full leaderboard and see how they stack up against their peers. This encourages engagement and friendly competition.

How do I get results after a challenge ends?

Final standings lock in when the end date passes and stay visible in both places: participants see them on the challenge leaderboard in the app, and organisation admins keep full access to the analytics page in the portal — leaderboard, daily activity, participation trend, and standout participants.

There's no CSV or PDF download yet. If you need the figures for a wellness report, email support@pushi.fitness and we'll help you pull them together.

Can I hide some participants' names or results?

Leaderboards show all participants by default. If you just want to see your friends, press the Friends toggle.